Welcome

Lesson 1:
Awareness

Lesson 2:
Assertiveness

Lesson 3:
Criticism, Morale
& Reduced Stress

Lesson 4:
Strategies

Lesson 5:
Moving Forward

Post Test

Instructions
& Help

Contact Us


Clarissa Moramarco, RN

Contact Us

If you have any questions about this or other courses or Ms. Moramarco's speaking appearances, please contact us:

Infinite Possibilities Programs
121 E. University Avenue, Suite G
San Diego, CA 92103

Phone: 858-354-1816
Fax: 619-298-9150

ipfornurses@yahoo.com
www.infinitepossibilitiesprograms.org

Your Virtual Instructor

The instructor for this course is Clarissa Moramarco, a professional speaker and communication consultant.  Her popular courses have reached thousands of people and are designed to maximize communication and minimize conflict in the workplace.

Ms. Moramarco's articles have appeared in numerous publications and she is a frequent and popular conference speaker motivation and professional development. Her seminars have assisted over 70,000 participants throughout the United States.

The Lessons at a Glance

Lesson 1 - Awareness: Developing awareness of your feelings and those of the people around you is the first step towards improving your relationships at work and in your personal life.

Lesson 2 - Assertiveness: Getting in touch with your feelings and expressing them assertively, not aggressively, is the next step towards reaching your goals.

Lesson 3 - Criticism, Morale & Reduced Stress: Effective use of criticism - both giving and receiving - can be one of your most valuable skills. A few great techniques can make all the difference in your workplace relationships.

Lesson 4 - Strategies: Learn key strategies and options for dealing with excuses, helplessness and a variety of common character types.

Lesson 5 - Moving Forward: A few closing thoughts and resources for continuing exploration on your own.