 Welcome
Lesson
1:
Awareness
Lesson
2:
Assertiveness
Lesson
3:
Criticism, Morale
& Reduced Stress
Lesson
4:
Strategies
Lesson
5:
Moving Forward
Post Test
Instructions
&
Help
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Lesson 3: Criticism, Morale & Reduced
Stress
D. Reducing Work Stressors:
Job Dissatisfaction, Boredom, Changes, Confusing
or Excessive Responsibilities & Difficult
Relationships
This section presents ideas and options
for reducing the source of work stress.
Many of us get stuck in these areas and
don't know how to encourage each other.
Take a look and identify some tactics that
you can use to get out of a rut or deal
with changes and rough spots in your life.
JOB
DISSATISFACTION AND BOREDOM |
CHANGE |
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- job enrichment and/or rotation
- adequate information and amount
of work
- growth and promotional opportunities
- remove obstacles to getting job
done
- challenging/new, but realistic,
assignments
- change the environment
- adequate resources and training
- recognition and rewards
- variety
- high expectations
- opportunities to complete tasks
and proper task assignments
- encourage input and influence
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- provide forewarnings
- listen to reactions
- reward efforts to change
- reduce risks of change
- be flexible
- create initial successes
- use a trial run
- create supportive climate
- include those affected in the planning
- present alternatives
- not too many changes at once
- provide training
- express benefits of the change
- consider needs of those affected
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RELATIONSHIP
DIFFICULTIES |
CONFUSING
OR EXCESSIVE RESPONSIBILITIES |
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- constructive feedback
- assertive expression of needs
- keep others informed
- timely and sincere compliments
- role and goal clarification
- review previous successes
- clarify decision making procedures
- problem solving
- create joint successes
- provide or ask for help
- separate incompatible people if
necessary
- adequate social interactions and
activities
- reward cooperation
- reduce status differences
- build or emphasize commonalities
- encourage input
|
- clear goals and priorities
- combine authority and responsibility
- regular feedback
- responsibilities and roles set jointly
- reasonable hours and expectations
- measurable objectives
- adequate delegation
- consistency
- rotate high stress tasks
- actions match words
- eliminate conflicting responsibilities
- daily schedules
- offer alternatives when refusing
a request
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Now you've completed Lesson 3 and hopefully
gained some insight about how constructive
criticism can actually reduce stress in
your workplace. Next we'll go over some
strategies for dealing with specific situations
and character types.
Next
Lesson | Return to Top |
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About this Lesson
|
 Lesson
3 talks about giving and receiving
criticism, improving morale, and reducing
work stressors.
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