Welcome

Lesson 1:
Awareness

Lesson 2:
Assertiveness

Lesson 3:
Criticism, Morale
& Reduced Stress

Lesson 4:
Strategies

Lesson 5:
Moving Forward

Post Test

Instructions
& Help

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Your Progress

2A
2B
2C
2D
2E

 

Lesson 2: Assertiveness

E. Why We Don't Assert Ourselves

Now that you've discovered some areas where you might like to set some limits, let's consider what thoughts, feelings, or attitudes might hinder our attempts to assert ourselves. Jot down a few ideas here.

Uncovering Our Fears
Uncovering the Benefits
List 15 Feelings

Now, briefly write out three instances in communicating with another in the workplace that you found upsetting, and wish you could have handled differently. Choose recent situations that you would be willing to have a positive change in. Pick situations that may still be running through your mind, "if I could only do that over again..."  Another good scenario would be one that you still have a lot of strong feelings about.  And finally, find an example of something that you might be concerned would happen again with another person, something that is likely to repeat itself. Any of these could include the possibility that a change may occur whether the other person changes or not.

Use the format of briefly describing situation, what you felt when you were upset, what outcome you really wanted, and how you then felt about yourself and the other person.

Situation #1:
 
Situation #2:
Situation #3:

Reminder: Be sure to print this page before moving on. The program will not save your entries as this is a practice exercise for your reference.

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A Word from Clarissa


Click > to hear Clarissa discuss assertiveness.

About this Lesson

Lesson 2 covers appropriate expression of feelings, assertiveness, and barriers to assertiveness.

A. Effectively Expressing Feelings: A lot depends on how you say it.

B. Rational vs. Irrational Beliefs: What are you afraid of?

C. Self-Respect: Start by claiming the self-respect you deserve.

Setting Limits: Taking care of yourself by knowing when and how to set limits.

E. Why We Don't Assert Ourselves: Uncovering your fears to learn the benefits of assertive behavior.

F. Assertive Requests: A technique to simplify making assertive requests.