Welcome

Lesson 1:
Awareness

Lesson 2:
Assertiveness

Lesson 3:
Criticism, Morale
& Reduced Stress

Lesson 4:
Strategies

Lesson 5:
Moving Forward

Post Test

Instructions
& Help

Contact Us

Your Progress

4A
4B
4C
4D
4E

 

Lesson 4: Strategies for Change

E. Super Agreeable People & How to Treat Them

IDENTIFYING THE BEHAVIOR

 

  • Playing it safe
  • Indecisive
  • Always smiling
  • Easier to agree than to say no

 

  • Seeks approval
  • Often agrees and
    says they will do something, but
    then doesn't
  • Likeable

 

  • May be willing, but lacks personnel, knowledge, resources or authority to do the task
  • Helpful

UNDERSTANDING THE BEHAVIOR

  • The need to be liked by everyone prompts them to make agreements and commitments they are unable to meet or don't want to keep.
  • Super agreeable people will do almost anything to avoid conflict - desperately seeking to avoid disapproval and anger.

COPING WITH THE BEHAVIOR

  • Limit their responsibility. Don't allow them to overcommit themselves.
  • Be specific in your requests and time limits.
  • Point out their behavior, the consequences of the behavior, and what specific change in behavior you want. Allow the person to say no. Give them a true choice.
  • Accept them just as they are and let them know you do.
  • Give honest praise.
  • Verbalize your respect for their opinions, work, and contributions.
  • Include them actively in the decision making process.
  • Elicit feedback. Let them know your approval is not contingent upon their agreement with you.
  • Encourage them to delegate more when appropriate.

Next Page | Return to Top

About this Lesson

Lesson 4 points out strategies to approach problematic situations and people.

A. Strategic Tips: Dealing with excuses and helplessness.

B. Handling Complainers: Identifying, understanding, and coping with whiners.

C. Dealing with Hostility: Tips for defusing hostile or aggressive types.

D. What to Do with the Know-It-All: Techniques for working with highly opinionated people.

E. How to Treat Super-Agreeable People: Getting the best from the nice guys.

F. Coping with the Silent Type: Ways to communicate with the uncommunicative.